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We advise and accompany you to manage your business in an orderly, measurable and successful manner.
¿Why LMA CONSULTING?
We are a team of professionals with different profiles working together and in synergy in gastronomy for 34 years.
We know how to detect and solve the problems that prevent your gastronomic business from being sustainable.
And we're going for more! We propose strategic and comprehensive solutionsso you can grow.
We base our work methodology on honesty: ¨no matter how much it hurts, it is always better to know the problems in order to solve them¨
We commit and become your temporary “partners” until your project has a plan and execution strategy on how to solve each problem.
Our advice is based on 4 pillars that allow us to diagnose, detect, resolve and propose a tailored strategic plan for each venture.
Request an evaluation, the 1st appointment is free!
PILLARS OF CONSUMER EXPERIENCE.
Successful gastronomy is based on defining and providing the consumer with a clear, memorable and sustainable experience.
The consumer is the KEY and for that we understand and serve two fundamental pillars.
Design + look and feel
From the graphic brand (logo), the look and feel on the networks, the website to the moment the client enters the premises, everything must be coherent and professional.
- Is your brand (logo) updated? Is it in tune with contemporary communication?
- Does the experience you want to provide represent and reflect the type of audience you are targeting?
- Does the image you project on your social networks represent the image you are looking for?
- Is your website an efficient commercial tool?
- Is the look and feel appropriate for what you intend to offer your target audience?
- Is your menu design clear, simple and efficient so that your customer's experience is the best?
The taste, the service.
Service and flavor are essential for a good experience, but above all it is having a strategy to make them sustainable and always the same.
All of this will be reflected in the reviews and today more than ever they are key when it comes to conquering new customers.
- Do you have the menu you really want? Or do you need to expand it and have variants?
- Do your dishes have the quality you promise?
- Do you have consistency in your execution?
- Is your kitchen staff trained?
- Do you have onboarding material for new collaborators?
- Do you have a protocol for “a dynamic and sustainable kitchen”?
- Do your waiters know the product they offer? Do you have training to increase the average ticket?
Is it enough that the customer loves the experience, they like your flavors, and the service is quality?
No… if this is not reflected in the bottom line of the business, it is definitely not enough.
You sell well but…
Do you know your cost and profit structure?
Do you know the cost of each of your recipes and drinks?
Do you know how many units you sell of each product and the impact of this product on your total cost?
Are you sure which products are best for you to sell and which are not?
Do you have information that allows you to know and understand profitability to be able to make decisions?
Does your head chef have a daily report to evaluate purchases and sales and be able to make decisions?
¿Cómo administra a tu personal?
- Do you have the right number of people to provide the experience you want?
- Do you have the right people to attend to your operation?
- Do you have an onboarding program for the new hires?
Do you want to open a new business from the beginning?
The Brand
With our design team with more than 34 years of experience you will be able to solve the design of your brand in a comprehensive way:
The Space
We have a group of architects specialized in restaurants with whom we can design the ideal space for the experience you will offer.
We design your kitchen, functional and organized, proposing 3D models to be able to decide what the appropriate cooking will be like.
The taste, the service
More than 35 years of experience in the sector
For more than 35 years we have operated restaurants in the USA and Mexico. We know both markets and have experience in various concepts, seafood restaurants, pizzas, creperies, sandwiches, taquerias, Mexican cuisine and haute cuisine.
Testimonios
Lo que dicen nuestros clientes
Nos ayudas a mejorar día a día.
Ready to take your restaurant to the next level?
Let’s talk, depending on your needs we will generate a plan detailing how we can help you.
Schedule your first free consultation by sending us your contact information.
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